Privacy Policy – Keep Trucking USA LLC

Effective Date: [Insert Date]

1. Introduction

Keep Trucking USA LLC (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors, applicants, and clients. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, submit forms, or engage with our recruiting and dispatch services.

2. Information We Collect

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • CDL license status and qualifications

  • Employment history

  • Location and contact details

  • SMS consent preferences

3. How We Collect Information

Information is collected through:

  • Online forms (e.g., onboarding, job applications)

  • Email and phone communications

  • SMS opt-in fields

  • Website analytics tools

4. Purpose of Data Collection

We use your information to:

  • Evaluate and process job applications

  • Facilitate onboarding and compliance

  • Communicate via email, phone, or SMS

  • Improve our services and website functionality

5. Data Sharing

We do not sell or share your personal information with third parties for marketing purposes. We may share data with trusted service providers (e.g., background check vendors) strictly for operational and compliance purposes.

SMS Consent Clause: Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing.

6. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. This includes secure servers, encrypted communications, and access controls.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Withdraw consent or request deletion of your data

To exercise these rights, contact us at: 📧 support@keeptruckingusa.com 📞 (256) 829-2269

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

 

Terms and Conditions

 

Welcome to Keep Trucking USA. Please review the following terms and conditions carefully. They govern your use of our services and website. We're committed to providing reliable freight coordination, CDL driver recruiting, and compliance-focused onboarding. Your understanding and agreement to these terms are essential for a seamless experience.

SMS Terms & Conditions

These SMS Terms and Conditions govern your participation in our SMS services. By opting in, you agree to receive text messages from Keep Trucking USA related to important updates and information.

SMS Communication Details

Key SMS Guidelines

1- SMS Consent Communication: The information Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications: If you have consented to receive text messages from Keep Trucking USA, you may receive messages related to Appointment reminders, Follow-up messages, Billing inquiries, Scheduling, and Updates.
3- Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to [3] SMS messages per week related to your appointments/billing, etc..
4- Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method: You may opt-in to receive SMS messages from Keep Trucking USA verbally, during a conversation, by messaging us first, or by submitting an online form.
6- Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (support@keeptruckingusa.com)
8- Standard Messaging Disclosures: Message and data rates may apply. You can opt out at any time by texting "STOP." For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages. Message frequency may vary.

Dispute Resolution

For any disputes or disagreements regarding our services, please contact us at support@keeptruckingusa.com. We are committed to addressing your concerns promptly and fairly.